Articles for November 22nd, 2010

Southwest, Hotels.com Make Consumer Reports’ “Nice” List

The praise for Southwest Airlines keeps rolling in. Following a (mostly) positive profile in The New York Times and news that its CEO Gary Kelly had been named DFW’s CEO of the Year—for a second consecutive year—Southwest was one of two Dallas-based companies named today to Consumer Reports‘ 2010 “nice” list. The magazine’s editors selected 10 “nice” companies and 10 “naughty” companies based on “a collection of customer-service policies we like or loathe because they strike us as particularly consumer friendly or not so friendly.” Consider it, they say, “a pat on the back or a kick in the pants.”

No North Texas-based companies made the “naughty” list.

So what do you think? Are there other Dallas companies that should have been contenders for either the “nice” or “naughty” list?

Hugh Prather, RIP

The grandson of the developer of Highland Park Village and best-selling author of Notes to Myself died last week in Santa Fe.

Things to Do in Dallas Tonight: Nov. 22

I don’t know about you, readers, but for me this is a one-energy-drink-plus-several-cups-of-coffee kind of morning. I bet we could organize a successful campaign to abolish Mondays. Based on careful Internet research, it seems I’m not the only person interested in this cause. However, all previous attempts clearly have failed. The time to act is now! Who’s with me? No one? You guys suck.

OK, let’s talk about how to spend your leisure time tonight.

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FC Dallas Owner Wants Rangers Popularity for Team

FC Dallas owner Clark Hunt said today that he hoped the MLS second-placers would gain the same kind of popularity in the area that the Texas Rangers, Dallas Mavericks and Dallas Stars enjoy (noticeably absent from the discussion was the Dallas Cowboys).

Watching the game last night, I couldn’t help but notice the sparse crowd watching the Cup final – held in neutral ground in Toronto.  And I wondered aloud if perhaps the MLS (and, by extension, FC Dallas) wouldn’t be more popular if the final game was held in at least a reasonable proximity to the teams playing. If, for instance, home-field advantage was awarded to the favored team, would more people attend? In this case, it would mean the game would’ve been played in Frisco. Would FC Dallas fans and bandwagoners have filled the stands? Would Colorado fans have traveled?

NYT Sees Southwest as “Flush with Success”

Gary Kelly v2

Dallas’ maverick Southwest Airlines is “flush with success” under its president, chairman and chief executive Gary Kelly, the New York Times reports. Kelly, by the way, was recently named Dallas-Fort Worth’s CEO of the Year by respondents to the the SMU Cox School’s 2010 CEO Sentiment Survey and honored at a D CEO event (pictured). Not bad for a mild-mannered bean counter who had to follow in Herb Kelleher’s footsteps.

Izzy is a Mrs.

Photo credit: Glenn Hunter

Photo credit: Glenn Hunter

The last time Belo8’s Cynthia Izaguirre (pictured) appeared on FrontBurner, she had been rushed to the ER because her boyfriend’s garage door had landed on her nose. On Aug. 17, Uncle Barky reported that she and her BF had gotten engaged and she preferred not to name the fiancé with the nosey garage door.

Update: Saturday morning at the launch of the Trains at NorthPark, it was learned that Izzy and former nameless BF got hitched back on Friday, Oct. 8. And she ain’t gonna change her on-air name to Cynthia Tilley.

Leading Off (11/22/10)

1. Today is November 22, 2010, and 47 years after the Kennedy Assassination, the Atlantic wonders, “what do we really know?” We know a little more than we used to since the secret service officers on the Kennedy detail have broken their silence, including Clint Hill, who was on the running board of the presidential limousine on that fateful day. But this Longview man’s perspective, born just 22 days after the assassination, is more like our own. And so, nearly fifty years on, the Sixth Floor Museum finds itself “changing from memory to history.” Not that there aren’t new controversies in Dealey Plaza, namely the status of the guides who retell that history. Dealey Plaza, it turns out, is “too small” to contain a history so large. (in Dallas?) Part of the largeness of the day was the mini-visual revolution sparked by Zapruder’s immortal 8mm YouTube video. We’ve all seen the film, but there are also, of course, many, many books on the Kennedy assassination – here are eleven. And here are the top ten conspiracy theories. And here are the stories of the other ten presidents who were targeted by assassins. And finally, don’t forget, tonight The Texas Theatre is screening Virtual JFK and a short print of War is Hell, the film that was playing in the Texas Theatre when Oswald was arrested there 47 years ago.

2. Should religiously-affiliated charter schools receive state funds?

3. Dallas has its second championship runner-up of 2010: FC Dallas lost the MLS Cup last night in overtime, and heartbreakingly, the loss came on an own goal.