Mustang Donuts Restores My Faith in Humanity
After a particularly rigorous track workout at Germany Park, I moseyed to Mustang Donuts to nullify the calories I had just burned. Since it had been awhile since I’d bought doughnuts there, I didn’t realize that they don’t take credit cards (all I had on me was my license and my debit card). The lady behind the counter insisted that I place my order anyway and said I could come back and pay later. Through a dropped jaw, I asked for five cake, half a dozen doughnut holes, and coffee. She apologized to me for the inconvenience and said I didn’t even need to return today if I didn’t have time. I did, though, and I will.
37 Comments to “Mustang Donuts Restores My Faith in Humanity”
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That makes me happy!
Bubba’s has done the same for me many times! I am always quick to get back - but you got to love the fact they are so trusting!
Bubba’s takes plastic now. Paid for my chicken there yesterday that way.
LOVE stories that make you SMILE!!!
Thanks!!!
I recall a simpler time when I took etiquette and disco lessons at the dance school next store. It was customary to take your girl out afterwards, for Mustang donuts and Bordens chocolate milk. It was the perfect place for a first, I mean First first date.
Natsumi did the same for me–all I had on me was a license and amex (they take visa/mc). The owner i think recognized me and said no problem, you can pay next time. The next time i went i reminded her to charge me double, and she wouldnt to do it–said no worries, it was on the house.
Bet Dunkin Donunts (taking Balls place) won’t do that!
The lady at the drive-through at Brother’s Fried Chicken on Gaston did the same for me a few years ago, before they started taking plastic. I offered to run up to the ATM up the street, but she told me to go home and eat the chicken before it got cold, and then I could worry about paying them back.
Five donuts plus holes? How many miles you run, girl!?
Wow, that is a good smile kind of story.
I hope this brings a lot more people to get their donuts at Mustang and the woman that waited on you this morning deserves a LOT of credit for her customer service skills.
Maybe it’s only because I’ve been friends of theirs for a while, but Fireside Pies has given me the “pay later” benefit, when I once left my wallet at home. The bartender later told me not to worry about paying him back, since it was his transaction. Well, I left the amount of my bill in his tip bucket and brought back a nice wine for him and anyone else to enjoy.
You gotta love the locally owned places that trust you enough to come again later and pay them back.
Wait a minute…. Dunkin Donuts is going in where Balls is?
I once bought a house for under $100,000 and they told me I could live in it while I was paying it off — oh, wait, that was a hold-up using paper documents as a weapon. Sorry. Never mind.
yep…i heard it as well…dunkin going in over there AND a bank will take the place of bubbas!!
Panda Express in Olde Town did that for me once…made me a customer for life.
Because we need more banks.
Cobra, I hope that isn’t true. How many farking banks do we need? Seems like all the old neighborhood places are being torn down for banks. Makes me want to hide my money under my mattress so that they can’t get a dime.
Bubbas isn’t going anywhere. Go check the Overheard: Park Cities People Blog to see the stuff on Balls. I’m too lazy to find it for you.
Not sure if the Bubba’s thing is accurate
http://frontburner.dmagazine.c.....or-a-bank/
The Bubba’s rumor is an urban legend.
“Bet Dunkin Donunts (taking Balls place) won’t do that!”
I bet they would for a good customer, it’s just good customer service. I frequent the Chipotle by my house on McKinney Ave and have had many meals comped there, one because I accidently left my wallet at home, other times for just being a loyal customer.
Whew. Thank goodness.
I have been going to Mustang Donuts since the days when my Dad would have to lift me up so I could see the top shelf of the donut case.
The trivia question was a routine game my Dad and I would play as we tried to win that coveted free glazed donut… whether I guessed correctly or not, Natsumi would always give me 2 free donut holes anyway..which she still does even when I go in now.
And if she spots me before I get to the counter, chances are she’s already reaching for my usual white icing sprinkle donut by the time I make my way to the front of the line. Most often she’ll throw in a smile and a chuckle and remind me that my order hasn’t changed since I was a little kid. (Sprinkled donuts are a staple of my order, and there are no other donuts that can compare!)
Heck, I even remember looking over the glossy faces on the sports posters that cover the wall, just waiting for the day when I was “a big kid” and might have my picture on the wall too… Unknown faces then, unknown faces now- my days of pointing out all of the people on the posters I knew are well over.
Mustang Donuts is and will always be my most favorite donut shop and a cherished memory of childhood familiarity.
There’s nothing like ‘em, no donut as good!
OK, I’ll be the party pooper. Yeah, it’s great that the Mustang Donuts lady let you skate on paying. But who the heck expects a mom-and-pop donut shop to take plastic, anyway? What th..? Yeah, yeah - you can use your credit card just about anywhere nowadays (and I do) but come on…
Uh, Ashley, I don’t want to break it to you here, because it was really a sentimental moment, but here it goes….. Did you know that almost 100% of independently operated donut shops will throw in a bunch of free donut holes when you order a donut? I’m sure Natsumi means well, but she’s just one of many who do that.
BC, there you go making someone from the isolated Park Cities feel “not special”…That’s just downright criminal….
I know of no other donut shop that gives two donut holes to EVERY kid except for Mustangs. I also know of no other donut shop around here that throws in free donuts.
BC, please point us to one that does.
And the trivia question is unique to shops around here. Let me know if another one does that.
Go Mustangs!
At the Loon you used, to get a free drink - and perhaps still do - if you answer Final Jeopardy correctly on a drink napkin. Does that count?
I’d say so.
LM, Hot Donuts near Arapaho and Hillcrest throws in free donut holes with an order. And I think their donuts are way better than Mustang Donuts (sorry, Mustang!) They take credit cards, too.
Shout out to Far N. Dallas, which needs a watering hole or two.
Okay, so is Ball’s closing or not? If so, when? This is tragic.
@Thomas:
Except for being in Addison, Addison Point is just about perfect.
happened to me at Arby’s on Greenville & Southwestern-ish.
You may want to sit down, Brandon.
http://blog.peoplenewspapers.c.....-are-true/
BC, the sentimentality is more so derived from the gesture itself, not that it’s unique to Mustang…
I don’t remember the actual name of the store itself, but I do recall similar practices of free donut hole giving when my Mom and I would stop at the donut store closest to her house near Denton **that is- a store outside of the “isolated” Park Cities.. Don’t worry publicnewssense, while I did grow up in the isolated Park Cities ‘Bubble’, I did venture out into the real world quite frequently..
and Andrew, does the free drink only go to the first person who answers it correctly? I bet that could trigger a bar fight of intellectual/alchol-driven competitiveness…
It was to any raging alcoholic who answered it correctly.