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DISD Finds New Use For Robo-Calls

Maybe it wasn’t the best idea to use automated phone calls to fire, then un-fire, then fire with a clarification the teachers at Spence Spruce High School. But it does open up a whole new set of possibilities. We could do robo-calls here: “Hi. Just a reminder that tomorrow is a work day. If at all possible, please show up. We’d love to see you.”

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11 Comments to “DISD Finds New Use For Robo-Calls”
  • Bubba

    Spence is a Junior High

  • Bubba

    Oh, you mean Spruce High School

  • Eric Celeste

    The WSJ has a story today on how poor firing technique harms a company’s reputation and performance. Although, I’ve worked for about a dozen companies, and I’ve never known one that handled firings well.

    http://online.wsj.com/article/SB121546349548433497.html?mod=googlenews_wsj

  • Tobie B

    When I finally do have children, I’m going to become a bum in Highland Park so that my children can go to HP schools and not DISD…it’s a thought, anything for the children!!!

  • Ex-Employee, Ex-Subscriber

    Hinojosa needs to fire his HR department. You have got to be kidding. Not since Radio Shack fired a bunch of people by email in Fort Worth has there been a worse debacle if this is indeed what actually happened.

  • Louisa Meyer, Dallas ISD parent since 1993

    Agreed. Three robo-calls made a bad situation worse but I’m not opposed to one robo-call. It’s as impersonal as a form letter and with at least 94 teachers (per TEA site), how else was this supposed to be handled?

    1) If HR had enough staff to speak to all those teachers individually, you’d say the department was overstaffed. 2) If the communications department had enough PR folks to rebut Allen Gwinn, Kent Fischer et al, you’d complain that was frivolous use of taxpayer dollars.

    The Spruce situation has been headlined for weeks. There were town hall and school board meetings and, I’ll bet there were staff meetings too. If these teachers didn’t already know their jobs were in jeopardy then do we want them teaching?

    I will always grieve for those and their families who lose their jobs. I’ve been there as a child and as a co-worker.

    However, the school district is about students not jobs and our current leadership understands that. I heart Hinojosa and his superior staff including Kim Olson in HR.

  • Eric Celeste

    Louisa, if people can’t form opinions about an entire school system based on one story, what are we going to do for fun?

  • Ex-Employee, Ex-Subscriber

    Louisa, i agree with where your heart is but the very least that each of those 94 teachers should have received was a letter, personally signed by the superintendent. Of course they knew their jobs were in jeopardy, all I’m saying is that somebody on Ross should have done this with a little more empathy than a phone call from a robot. There is a sad movement in the world today that it’s just business when someone gets laid off, but to the person on the receiving end it’s very personal. And in this case, how about holding the kids responsible as well? The big hole in the bureacratic thinking here is that firing the teachers is the answer. I’ll bet that in 4 years they will fire another 94 teachers at the very same school. Then maybe we can talk about the responsibilities for education that parents and students also share.

  • Louisa Meyer, Dallas ISD parent since 1993

    You said, “if this is indeed what actually happened.” So none of us, commenting here, know the whole story yet you want to fire the whole HR department.

    I absolutely agree that parents and students should be held accountable but it’s not the system our school districts have been mandated to follow. Take that debate up with your legislators.

  • IttyBittyWussy

    Why does a school system own one of those machines?

    Autodialers are primarily used by telemarketers and I am lead to believe they cost in the neighborhood of $50,000. They used it for this task because they had it around, but why did they have it around? Snow days or something?

  • Louisa Meyer, Dallas ISD parent since 1993

    Right IBW. How’d DMN’s investigative journalists miss that outrageous expenditure when pinning notes home on 150,000 students had been working so well?