Premier Club Members Not Happy With Life Time Fitness
Awhile back, I gritched about the new owners of my beloved Premier Club. When I asked them what plans they had in mind for remodeling (specifically wrt to the basketball court), they suggested I attend an evening meeting for members in some hotel conference room. I declined. But one FrontBurnervian did (along with perhaps 70 others), and he sends the following report from the field:
The entire audience and myself were completely insulted. VP guy stood in front and could not answer one question — Is the pool staying? Response was don’t know! Is basketball staying? Response was at this moment we don’t know. We are here today to listen to what you want. He could not produce any images, timetable, bullet items, sketches or whatever on the changes, but he hopes to have something for us real soon (which really means our comments mattered).
In no way could he even address the rate hike and that ticked people off. Expect the rates to goto $119 shortly (was not explicitly said, but this is what they normally charge).
Funniest thing when a nice, soft-spoken mom said you bring people from corporate to welcome us aboard, etc — you say you stress fitness and these people are carrying boxes of donuts and look like they never worked out a day in their lives
Much more could be said of this 90 minute waste of time. Consensus was things would have been better if the meeting was never held!
So sad. His comments echoes these, which the same FBvian passes along from Life Time’s Yahoo message board.
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